Privacy Policy

Privacy and Cookie Policy

At Ridge Hall Cottages we are very conscious about your privacy when using our website. We are committed to ensuring that your privacy is protected.

Therefore, we protect your personal data, stringently adhering to the ethics of the Data Protection Act (1998) and the European Union Data Protection Framework Directives.

 

What details do we keep?

We may ask you to provide certain information via our website forms by which you can be identified when using this website, when this is the case we assure that it will only be used in accordance with this privacy statement. Ridge Hall Cottages may alter this policy from time to time by editing and updating the statement on this page.

  • Your name
  • Contact information (e.g. email address)
  • Other relevant information which may be relevant to making a booking

 

What details do we keep?

We need the information listed above to understand the needs of you, the customer and provide you with a better service, and in particular for the following reasons:

  • Internal records for booking purposes only.
  • We may occasionally send promotional emails about our properties, news and offers which we think you may find interesting using the name and email address which you have consented us to use via the Join our Mailing List subscription.

 

How secure are my personal details?

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.

You may request details of personal information which we hold about you under the Data Protection Act 1998. If you would like a copy of the information held on you please write to us at the address shown on the contact us page.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible. We will promptly correct any information found to be incorrect.

 

External Websites

The Ridge Hall Cottages website may contain various links to other relevant websites. However, once you have used these links to leave our site, you should be aware that we do not have any control over these websites and they are not bound by this privacy statement. Therefore, Ridge Hall Cottages cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should take time to look at the privacy page of the website in question.

 

Cookie Policy

This site uses Google Analytics which is a simple, tool that helps website owners track and measure how users interact with website content. As a user navigates between web pages, Google Analytics provides website owners with a record of information about the page a user has seen. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited.
Use of IP addresses – we use a method known as IP masking an option to tell Google Analytics to use only a portion of an IP address, rather than the entire address, for geolocation.
For more information about Google Analytics & their cookies click here.

Google Adwords – We use Adwords cookies to improve reconciliation of conversions against clicks – click here for more information on Adwords cookie definitions

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